How we work
Our four service pillars are designed to follow the natural arc of a logistics improvement: first understand the problem, then lead the change, then build lasting capability, then protect the outcome. You can engage us at any stage — but the value compounds when the pillars work together.
Consulting — diagnose the problem
We investigate your distribution operations, identify root causes, and deliver a clear, actionable improvement roadmap. Our starting point is always the operation itself — not a template framework applied from the outside.
Typical outputs include: operational health assessments, cost and service level diagnostics, network and process improvement roadmaps, and investment case preparation.
Interim management — deliver the change
We place experienced logistics specialists inside your organisation to lead projects and drive transformation from day one. This is not a staffing placement — it is hands-on leadership with full accountability for the result.
Typical assignments include: new warehouse or distribution centre implementations, system go-lives, post-merger logistics integration, and turnaround leadership for underperforming operations.
Learning — build the capability
Generic logistics courses lift baseline knowledge. Our programmes are built differently — designed specifically around your change agenda, your team, and the operating model you are moving towards. Training is delivered in context, not in a classroom divorced from the real work.
We design bespoke learning journeys for logistics teams, operations managers, and supply chain leaders navigating significant change.
Fractional COO — protect the outcome
Senior operations leadership on a flexible, part-time basis. A Fractional COO provides strategic oversight, holds the organisation accountable to the change agenda, and ensures that improvements made during a project do not erode once the spotlight moves on.
This model is particularly suited to mid-sized companies that need C-level logistics expertise but are not yet ready — or resourced — for a permanent senior hire.
What is a Fractional COO
A Fractional COO is an experienced Chief Operations Officer who works with your organisation on a part-time or flexible basis — providing the same senior-level leadership and strategic oversight as a full-time COO, without the cost or commitment of a permanent hire.
The "fractional" part simply means they allocate a defined portion of their time to your business — typically one to three days per week — rather than working exclusively for you full-time.
Why would you need a Fractional COO instead of hiring one full-time?
Most mid-sized companies genuinely need C-level operations oversight — but not necessarily five days a week. A full-time senior logistics leader is expensive, hard to recruit, and often over-resourced for the actual scope of the role.
A Fractional COO gives you the expertise and accountability at the right level, for the right amount of time, at a fraction of the cost. It is also faster to engage — weeks, not months — and easier to adjust as your needs evolve.
What does a Fractional COO actually do day to day
n a logistics context, the Fractional COO holds strategic oversight of your distribution operations — monitoring performance, challenging priorities, and ensuring that improvements made during a project do not erode once the spotlight moves on.
Concretely this includes: reviewing KPIs and operational performance with your team, participating in leadership meetings, identifying risks early, aligning logistics decisions with your wider commercial strategy, and acting as a senior escalation point when things go off track.
When does a Fractional COO make the most sence?
There are three situations where we see it work particularly well. First, after a significant transformation — when a project has just concluded and you want senior oversight to protect and embed the results. Second, during a period of rapid growth or change, when your existing management team is stretched and needs a senior hand to hold the operational line. Third, when you are not yet ready to commit to a permanent C-level hire but need someone at that level now.
It also works well as a bridge — covering the gap between a departing operations leader and their permanent replacement.
How does this connect to the other Logexma services?
The Fractional COO model is the natural fourth step in the Logexma journey — Consulting diagnoses the problem, Interim management delivers the change, Learning builds the capability in your team, and the Fractional COO protects the result over time.
Because the same partner has been involved from the start, there is no loss of context when the engagement shifts into oversight mode. The Fractional COO already knows your operation, your people, and what was agreed — which makes the oversight genuinely effective rather than superficial.